Privacy policy

Privacy Policy – Propt

This Privacy Policy describes how Propt collects, uses, and protects your personal information when you visit our website, place an order, or contact us. A privacy policy should clearly explain what personal information is collected, why it is collected, how it is used or disclosed, and how customers can request access or correction.

1. Personal information we collect
We may collect personal information such as your name, billing and shipping address, email address, phone number, order details, payment-related information, IP address, browser type, device information, and information about how you interact with our website.

2. How we collect information
We collect information directly from you when you place an order, contact us, subscribe to marketing communications, or interact with our website. We may also collect certain technical information automatically through cookies and similar technologies.

3. Why we collect your information
We collect and use your information to process and fulfill orders, arrange shipping, communicate with you, provide customer support, prevent fraud, improve our website and services, and send marketing communications where permitted.

4. Sharing your information
We may share your information with service providers that help us operate our business, including Shopify, payment processors, shipping providers, analytics tools, and apps or integrations used for store operations, customer support, and marketing.

5. Cookies and analytics
Our website may use cookies and similar technologies to support website functionality, understand site traffic, improve performance, and measure advertising effectiveness.

6. Data retention and security
We retain personal information for as long as reasonably necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. We take reasonable steps to protect your information, but no method of transmission or storage is completely secure.

7. Access, correction, and complaints
You may contact us to request access to your personal information, ask for corrections, or make a privacy-related complaint. A privacy policy should explain how individuals can access or correct their information and how they can complain if they believe their information has been mishandled.

8. Overseas disclosure
Some of the service providers we use may store or process information outside Australia. Where this occurs, your information may be disclosed to countries where those providers operate. The OAIC notes that privacy policies should state if personal information is likely to be disclosed outside Australia and, where practical, which countries are involved.

9. Contact details
If you have any questions about this Privacy Policy or your personal information, you can contact us at:

Propt
105 Stirling Street, Perth, Australia
Email: Proptcable@gmail.com
Phone: 0455318466